Frequently Asked Questions in BodyBuilding

Frequently Asked Questions in BodyBuilding

1. How do I know you are not scammers?

We are an official supplier of Geneza Pharmaceuticals, Balkan Pharmaceuticals, Sciroxx so if you want you may check us at their official website. We do also have a forum supposed for our customers,you may register and ask about us.

2. How to place an order?

First of all you have to sign up, after that will be created your account and in our database we'll be able to check your orders and payments.
After your account is created you'll have to log in, from this moment you are able to buy any products you see on the site.
All products are categorized, you can see these categories on the left side of the website. You can explore these categories and when you seethe product that you need you have to enter the required amount in the field near and to click on "Buy Now" button.
After that you will be redirected to the "Shopping Cart Manager", if you want to add more products in your Shopping Cart you have to click"Continue Shopping", if you have added all the products needed in yourShopping Cart you have to click on "Update Shopping Cart" button and than on "Check Out" button.
On the next step to you will be displayed the Terms and Condition of the site, you have to read and accept all terms if you want to purchase. After you have accepted all the terms you have to click on"Continue" button.
On the next step to you will displayed a New Submission Form. In this form you have to enter the information related to your address. Please fill correctly all the information, because it is very important. We won't reship the package if you have filled a wrong address. After you have filled in the address click "Continue", check again if the address correctly spelled and than continue. After all that you'll see the status of your order - it will be Unpaid and Pending, because you haven't paid for it yet. If you want to keep the order and pay for it later, you may leave the payment section and send the payment later. In case you want to pay now for your order, choose the proffered Payment Option. The "Payment Instructions" you can see from F.A.Q.

3. How to Pay Via Western Union (WU) or Money Gram (MG)?

Western Union (WU) or Money Gram (MG) is a simple money transfer, you are sending your funds from your location to another one.
The info to make an transfer is the Name, Last Name, City and Country of the receiver. You may find all this information by clicking on"Payment Information" in your order history and selecting the payment method you want to use. There you'll find a list of receiver names and on the right side their address, you have to select one of them and to fill in the WU or MG form.
You'll also have to fill in your information, don't be afraid to fill the information that is required from you, the WU or MG are not trackable as the Credit Card ones and it is much safer, just tell them that it is a Donation or you are sending money to your friend or relative, this is because WU and MG is not supposed for business.
Do not protect your transfer with a secret question, fill in only the necessary fields. The collector will have a valid ID.
After the payment is made, please sign in the site and open your order history, find the order you have paid for and click on "Enter WU Info"or "Enter MG Info" and fill in all the fields with the that info you've got from WU or MG and have used for the transfer.
After the payment info is sent, it will take up to 24 hours to collect them and we'll begin processing your order.

4. How and where do you ship your products?

We can ship anywhere in the World. You will receive your products in a plain, simple or discreet package.

5. Is there a minimum order amount limit?

NeoMeds.Com is especially for your comfortable and easy usage, we doesn't have any minimum limit for order. All customers are free to order whatever they want and in any amount they want. So please feel free to place an order and we'll be glad to care of the rest.

6. Why is the Credit card payment option not available?

We are sincerely sorry for inconveniences caused but at the moment Credit Card is not available, we are working on this payment option. We suggest you to select another payment option available on the site,like WU or MG. Hope on your understanding.

7. Once my cycle is over, do I need to do anything else to come off the steroids?

You need to make adjustments when coming off your cycle. This includes reducing your caloric intake and reducing your workout schedule. You may also need to use anti-estrogens after certain and cycles to avoid side-effects.

8. Are there side-effects of steroids?

There are short and long-term side-effects of steroids. We strongly advise you to become knowledgeable on and aware of all steroid side-effects before starting to use steroids. When used smartly, many side-effects can be avoided.

9. Do you guarantee delivery?

Of course we do, we are responsible for each order ever placed. We guarantee the fact of your possession of the ordered product. So if it doesn't come in 24 days after the expected date for the international section and 15 days for the domestic one, you have to let us know and we'll reship it with no cost.

10. Is your packing discreet, what about customs, what if the package is seized?

We take care a lot of our security system and the packing of the products is as discreet as possible, that's why the success rate of arrival and customs trespassing is great.
In the case a package is seized we guarantee that we'll reship it after we saw the seizure letter from customs or FDA.Please contact our Seizure documents and Orders.

11. Do you offer domestic shipping?

NO at the moment we do not offer domestic shipping.

12. When can I see the expected arrival date of my package?

On the right side of the website you can see the user menu, click on "My orders" and all the orders you've made are displayed there.
Click on "More Info" near to the order you need and you'll see all the info about it.

13. Is a signature required on arrival?

In order it is not required, it is needed in the case you've required a registered delivery.

14. What means Semi-shipped?

That means that we've released your order and began to ship it. One part of it has already been sent and is on the way to you, the rest of the order is still being processed and will be shipped within 24 hours after the first one left.

15. Give me the tracking number / Do you provide tracking numbers? / Are the packages trackable?

We are using different mail services, most of the packages are trackable but the info is often not displayed.
We are not allowed to provide tracking numbers according to our security policy. Check your order history for expected dates.

16. My package is late / How much I have to wait ?

It is normal that mail delays occur from time to time as the mail service is not stable.
The delays are usually not big but in the case a big delay occurred, we'll have to ask you to wait up to 24 days after the expected date and let us know at the end of this time frame if the package hasn't arrived.
After that you'll get further instructed.